Game on for CapacityGO winners

Jane Tuer likes golf and isn’t afraid of a little competition.
Thanks to the CapacityGO program based on Axonify’s popular elearning platform, Tuer has found the perfect combination of both.

The Waterloo-based company has been a leader in this new technology which uses brain science and gamification to assist employees learn and retain information effectively using their desktop computers, smartphones or POS system.

The Axonify system offers users daily training sessions in short, bite-sized bursts they can accomplish on their own schedule. It also allows them to track their own scores and compete, in a friendly way, against colleagues.

“I liked the idea it was a game. It makes it much more interesting,” says Tuer, who is the executive director of Project READ Literacy Network Waterloo-Wellington.
Her appreciation for playing the game after initially hearing about the program while attending Capacity Canada’s Manulife Board Governance BootCamp in November of 2017 resulted in her being named ‘top scorer’ in a friendly competition the non-profit organization has been running since that time.

Tuer, along with nine other BootCamp graduates, were recognized for their commitment to CapacityGO at the Manulife Board Governance BootCamp Followup Day held March 8 at the Holiday Inn Kitchener-Waterloo Conference Centre.

“I started playing right after the last BootCamp,” says Tuer, joking she enjoyed a golf game aspect that is included in the program. “I played it nearly every day. I only missed one day but noticed that two others had actually played every day.”

Erin Bresser, Axonify’s customer success manager, who presented prizes to the top users at the BootCamp followup day, says the participation of CapacityGO users was amazing.
“What we do is measure the participation percentage of all the people registered and how many are logging in,” she says, explaining Axonify also measures the frequency number of the users over a 30-day period to determine how many times they log in.
“Even today, months after that initial meeting, that (Capacity) number is 17. That’s really an impressive number.”

Bresser says that number indicates some CapacityGO users have been logging in every week day, which is more than users at some of Axonify’s larger customers. As well, Bresser told participants at the followup day that Axonify noticed a 22% growth in overall knowledge among CapacityGO users, with some reaching a rate of 35%.

She says these numbers show users have retained the information they received at the initial board governance BootCamp provided by Capacity Canada faculty members.
“Axonify brings back that information over time and makes sure people are able to maintain it and pull out that information in the future,” Bresser says. “The content in there is based on what they learned during the BootCamp. It’s really focused on the key points.”

Tuer agrees.
“You often walk away from a workshop and if you retain 40% of the information that’s pretty good,” she says. “This helps you build up the other 60% you forgot.”

Truer says she has encouraged others at her workplace and members of a board that she serves on for another organization to sign on.
“I’ve already said we really need to get people on this because the information you get in Axonify is really helpful to just building your skills and knowledge,” she says.
Cathy Brothers, Capacity Canada CEO, says teaming up with Axonify has been a great boost to the non-profit’s clients.
“The results we’ve had with Axonify technology and our CapacityGO program have been phenomenal and we expect to see even more Capacity Canada clients jump on board.”

The top scorers included: Jane Tuer and Laura Dick, both of Project READ Literacy Network Waterloo-Wellington; Carolyn Galvin and Elizabeth McFaul, both of the Kitchener-Waterloo Little Theatre; Joe-Ann McComb, Kinbridge Community Association; Sara Casselman and Susan Prange, both of the Sexual Assault Support Centre of Waterloo Region; Kathy Mortimer, Extend A Family Waterloo Region; Michael Schmitt, Supportive Housing of Waterloo; and Debbie Sommerville, Manulife.