À propos de Capacité Canada

Notre succès est rempli de membres d’équipe passionnés, talentueux et diversifiés qui s’engagent à fournir des résultats exceptionnels. Chaque membre apporte des compétences, des expériences et des perspectives uniques qui stimulent l’innovation et la collaboration.

Cathy Brothers

Cathy Brothers

CEO

[email protected]
Office: 866-317-1992 x1
Mobile: 226-808-7220
Social: LinkedIn

Biography

Leadership, relationships, networking, partnerships, governance, revenue generation

About Cathy

Cathy is the champions’ champion, lending a patient ear to the administrative and governance challenges organizations always face. With more than 45 years’ experience in health and social services sectors, her volunteerism and professional career gives her the advantage of seeing opportunities from both board and administrative points of view.

In 2010, Cathy took on the role of founding CEO of Capacity Canada. She is thoroughly committed to growing social good throughout Canada through optimism, innovation, and entrepreneurship. She recognizes collaboration within and among sectors as pivotal to the growth of social good.

As both a senior leader and a Board member, Cathy is passionately committed to innovative ideas, risk-taking, and helping both individuals and communities to reach their maximum potential. Cathy served in Kitchener as Director of Community Services at St. Mary’s Hospital, then, Executive Director at Carizon Family & Community Services. Cathy taught Social Policy courses in the Department of Family Studies at the University of Guelph.

Cathy is a past member of both the Barnraisers Council in Waterloo Region, and the President’s Advisory Council at Wilfrid Laurier. Her past board service includes St. Jerome’s University, Rotary Club of Kitchener-Westmount, Family Service Ontario, Ontario Association of Credit Counselling Services, St. Mary’s General Hospital, St. Mary’s Foundation, and, St Joseph’s Health Care System. She is an Honorary Senior Fellow at Renison College, University of Waterloo; recipient of the Queen’s Diamond, Golden and Silver Jubilee Medals; and, as part of Laurier’s Centennial Celebrations, Cathy was selected as one of Laurier’s 100 Alumni of Distinction over the past 100 years. For exceptional service, Cathy was honoured by St. Mary’s General Hospital Foundation with St. Mary’s Mission Legacy Award.

Andrew Wilding

Andrew Wilding

Director of Operations

[email protected]
Office: 866-317-1992 x2
Mobile: 226-220-4645
Social: LinkedIn

Biography

Organizational start-up; including incorporation, by-laws; governance secretary / compliance / accreditation

About Andrew

Andrew is the Director of Operations for Capacity Canada and has more than twenty-five year of experience performing management roles in government, non-profit, and business. As the Director of Operations at Capacity Canada, not only does Andrew ensure Capacity Canada is running smoothly but he coaches individuals start their own non-profits. There is much more to the job than that. Andrew has some experience filling positions that defy definition.

His career includes working for a Member of Provincial Parliament, directing resource development for a counselling agency, and operating a computer company.

Andrew is currently a Member of the Grant Review Team – Waterloo, Wellington, and Dufferin for the Ontario Trillium Foundation. Andrew is a past board member for the Kitchener Conestoga Rotary Club, Kitchener Panthers Baseball, and Waterloo Region Small Business Centre.

Alison Beveridge

Alison Beveridge

Director of Public Relations

[email protected]
Office: 866-317-1992 x5
Mobile: 226-218-2545
Social: LinkedIn

Biography

Mentoring Skills:

  • Social Media
  • Media Relations
  • Communications
  • Public Relations
About Alison

Alison is the Director of Public Relations for Capacity Canada and has three years of experience in the nonprofit world. As Director of Public Relations, Alison focuses on brand image, social media, events, communications, and project management.

Alison is looking forward to continuing to work with Capacity Canada and helping our local community.

Nasreen

Nasreen

Director of Communications

[email protected]
Office: 866-317-1992 x7
Social: LinkedIn

Biography

Mentoring Skills:
Writing, Editing, Communication strategy, Social media management

About Nasreen

Nasreen has more than six years of experience working as a journalist with media organizations and non-profits in Canada and India. She has worked as a writer, editor, and managed social media accounts for several non-profits in the past.

Nasreen’s work includes writing as a columnist for various newspapers, including The Daily Mail. She has also produced well-researched stories and news packages while working as an editor with national newspapers. A trained mediator, she recently graduated with a Master’s degree in Peace and Conflict Studies from the University of Waterloo. She holds a Bachelor’s degree in journalism and a second Master’s degree in Political Science.

Fableeha Choudhury

Fableeha Choudhury

Project Manager

[email protected]
Office: 866-317-1992 x10
Social: LinkedIn

Biography
About Fableeha

Fableeha has been working in the non-profit sector for 6 years, specializing in the areas of project management, fundraising, research, and consulting. She is passionate about gender equality and social justice, and aims to make the world a more inclusive place. She has authored several published reports and articles on gender equality, tertiary education, economic integration and, sustainable development and energy efficiency.

Fableeha has obtained a Bachelors of Business Administration from the University of Dhaka, Bangladesh.

Liz Dennis

Liz Dennis

Designer, Capacity by Design

[email protected]
Office: 866-317-1992 x23
Mobile: 519-820-1532
Social: LinkedIn

Biography

Mentoring Skills:
Leading teams in collaborative processes, process coaching regarding design thinking, creative group processes that leverage all participant input, group reflection that facilitates learning and provides a basis for organizational decision making

About Liz

Liz’s previous roles in the nonprofit sector have ranged from program manager to senior leader. The majority of her professional time and talents have been dedicated to capacity-building organizations and programs in Guelph, Toronto and Peel Region. Since joining Capacity Canada in 2018, Liz has used the lens of human-centred design to stimulate new thinking and approaches to challenges and opportunities faced by social good organizations. Liz has enjoyed expanding her network of wise and dedicated colleagues to Waterloo Region and beyond with Capacity Canada.

Scott Williams

Scott Williams

Executive in Residence

[email protected]
Office: 866-317-1992 x4
Social: LinkedIn

Biography

Mentoring Skills:
Communications, Fundraising, EDI, Strategic Planning, Board Governance

About Scott

Scott Williams (he/him) has over 20 years of experience working and volunteering in the not-for-profit sector, especially on 2SLGBTQIA+ issues and in mental health. Most recently, he was the Executive Director of Spectrum Waterloo Region’s Rainbow Community Space. He holds a BA in English Language & Literature from Wilfrid Laurier University, and a diploma in Film Production from Vancouver Film School. He has completed certificates in Diversity & Inclusion Fundamentals and Anti-Racism with the Canadian Centre for Diversity & Inclusion and Diversio. He is a graduate of the Engage!KW program from the KW Community Foundation, and the Leadership Waterloo Region class of 2023. He volunteers with the Community Investments Team at United Way Waterloo Region Communities. Previous volunteer roles include serving as co-chair of the Waterloo Region District School Board’s Equity and Inclusion Advisory Group, chair of the GivingTuesday Waterloo Region movement, member of the City of Kitchener Mayor’s Task Force on Equity, Diversity, and Inclusion, and member of the Film Selection Committee with Grand River Film Festival.

Claudia Haack

Claudia Haack

Finance Manager

Charles Achampong

Charles Achampong

Executive in Residence

[email protected]
Office: 888-317-1992 x8
Social: LinkedIn

Biography
About Charles

Charles is an author and keynote speaker who inspires others to embrace the power of pausing and reconnect with what truly matters. With over 20 years of leadership experience across the public, private, philanthropic, and nonprofit sectors, he has worked with organizations like the Vancouver 2010 Winter Olympics Committee, Scotiabank, Ontario Trillium Foundation, and Mitacs to create meaningful change and drive transformative initiatives.

Currently, Charles serves as an Executive in Residence with Capacity Canada, where he is helping grow the organization’s MatchBoard program. This innovative initiative pairs employees with nonprofit boards that align with their passions, personalities, and professional skills, bringing together the people, ideas, and resources that fuel social innovation.

A life-changing journey around the world with his family became the foundation for his debut book, *Around the World in Family Days*. Part memoir, part guide, the book explores how stepping away from routine can spark personal growth, shift perspectives, and strengthen relationships. Through humorous stories and universal lessons, Charles demonstrates how travel can foster deeper connections, build resilience, and improve “failure immunity”—the ability to face life’s challenges with curiosity and courage.

As a speaker and storyteller, Charles empowers individuals and families to intentionally pause, uncover new possibilities, and prioritize what truly matters in life. By sharing insights from his global journey and professional expertise, he helps others reimagine their approach to everyday challenges and embrace authentic, connected living.

Lisa Allen

Lisa Allen

Executive in Residence

[email protected]
Social: LinkedIn

Biography

Mentoring Skills:
Not-for-profit leadership & governance, project management, facilitation, analysis, process design, and strategic planning

About Lisa

Lisa has more than 30 years of leadership experience in the financial services industry. She led teams delivering projects both in Operations and IT. Throughout her career, Lisa held accountability for digital properties, administration systems, and data assets. Delivering projects across multiple business pillars and diverse stakeholders meant negotiating creative solutions, building consensus, and being a champion of strategic vision. Leading, coaching, and developing individuals and teams was the most rewarding aspect of her career.

Lisa is an avid volunteer in a variety of areas including Board Service and is a past Board Member and Chair of the Child Witness Centre.

Fatima Awan

Fatima Awan

Project Assistant

[email protected]
Social: LinkedIn

Biography
About Fatima

Fatima Awan is currently a student at the University of Waterloo, studying Political Science, Legal Studies, and minoring in Public Policy and Administration. She has a huge passion for volunteering and community service which has helped her accumulate over 1,000 hours. She was recently awarded the Young Adult – Woman of the Year Award 2021, Junior Leadership Award and the honorable Principal Award 2020. Fatima has been involved in over five youth committees and initiatives over the past four years. She is involved with City of Cambridge Youth Advisory, Region of Waterloo’s Youth Initiatives, Youth Force, University of Waterloo PART Member, and much more. Fatima has helped create Coalition of Muslim Women – KW first ever Youth Program called Youth Leaders 4 Change and has created the first ever Muslim Youth Council of Waterloo Region.

Ruth Cruikshank

Ruth Cruikshank

Executive in Residence

[email protected]

Biography

Mentoring Skills:
Strategizing for growth, strategic planning and implementation, organizational governance, and financial futuring

Rob Donelson

Rob Donelson

Executive in Residence

[email protected]
Office: 888-317-1992 x19
Social: LinkedIn

Biography
About Rob

Rob Donelson is the former Interim Executive Director of the Lyle S. Hallman Foundation and recently retired following a 41-year career leading award-winning advancement programs at four universities and two hospital foundations in three countries. Most recently, Rob served as Executive Director of Advancement at the University of Aberdeen in Scotland. Prior to this, he was Executive Director, Development & Alumni Relations at University College Cork in Ireland, and Vice-President, Development & Alumni Relations at Wilfrid Laurier University in Waterloo, Canada. He has also led multi-million-dollar campaigns with two hospital foundations. His experience in all aspects of the donor cycle is extensive.

Acknowledged for his leadership in charitable accountability, Rob led the first registered charity in Canada to earn the Ethical Fundraising License and the first university to earn the Standards Accreditation Trustmark from Imagine Canada. He has spoken at several national and international conferences of the Canadian Association of Gift Planners, Canadian Council for the Advancement of Education (CCAE), and the Association of Healthcare Philanthropy, and served on the Board of CCAE. He was named the Outstanding Fundraising Professional by the Association of Fundraising Professionals, Golden Horseshoe Chapter, and received the Mission Legacy Award of the St. Joseph’s Health System.

Steve Farlow

Steve Farlow

Executive in Residence

[email protected]
Mobile: 519-884-8102
Social: LinkedIn

Biography

Mentoring Skills:
Social innovation opportunity evaluation, social innovation business model design and execution.

Dianne Fehr

Dianne Fehr

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Dianne

Dianne is a values-driven leader who has worked in the social impact sector since 2000. Her knowledge and skills in board governance and development, and hands-on experience in strategic planning, risk management, project management, and organizational development, has been gained through executive director and board director roles.

Most recently, Dianne acted as executive director for a Canadian charity delivering their mission internationally. Prior to that, she was executive director for one of Canada’s largest microloan charities. Earlier roles in the social impact sector include fund development, marketing and communications; corporate sector roles were in the areas of marketing, public affairs and communications.

Based in Calgary, Dianne’s insights and experiences as executive director have helped her make a strong contribution to the various nonprofit boards on which she has volunteered, and to the social impact organizations with which she has worked.

Bob Gallagher

Bob Gallagher

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Bob

Bob Gallagher, M.P.A., B.P.E. (Hon)

Bob is a dedicated and results-driven senior executive with over 45 years of leadership experience in the health, social service, and charitable sectors. Throughout his distinguished career, Bob has consistently demonstrated the ability to drive organizational excellence through strategic planning, operational improvement, and effective people and culture management.

His key competencies include:

  • Strategic Planning and Implementation
  • CEO Advisory and Executive Coaching
  • Mergers, Acquisitions, and Divestitures
  • Governance and Board Training
  • People and Culture Management, including Labour Relations

Bob holds a Master of Public Administration (M.P.A.) from Queen’s University and a Bachelor of Physical Education (Honours) from the University of Ottawa.

Known for his thoughtful leadership, collaborative approach, and commitment to community impact, Bob continues to contribute his expertise to organizations navigating growth, change, and complex transitions.

Fred Galloway

Fred Galloway

Executive in Residence

[email protected]
Mobile: 519-661-8668
Social: LinkedIn

Biography
Mentoring Skills

ED/Board roles and governance, financials, strategic planning, fund development strategies

About Fred

Fred is the founder of F. J. Galloway Associates Inc., was formed in 1989 as a consultancy practice focusing on community development; facility development assessments; organizational and operational reviews; and specialized projects involving governance, partnerships, and collaborative initiatives. The firm, since its inception, has worked exclusively with municipalities, non-for-profit organizations, community groups and provincial ministries.

Fred Galloway is the President of the firm and the principal consultant. Based on the customized needs of each assignment, the firm has worked with other larger and smaller consulting firms to align the right expertise and experience necessary to successfully complete assignments.

Over the years, the firm has worked successfully with land use planners, landscape architects, engineers, architects, financial analysts, and numerous other disciplines in order to meet client requirements.

Fred holds a Honours Bachelor of Arts Degree in Recreation from the University of Waterloo, a Master of Science Degree in Recreation

Janine Giovinazzo

Janine Giovinazzo

Executive in Residence

[email protected]
Mobile: 519-500-1746

Biography
About Janine

Volunteer

Scott Haldane

Scott Haldane

Executive in Residence

[email protected]

Biography
About Scott

Scott Haldane retired in 2018 after 40 years as a senior leader and manager in the charitable sector and is now enjoying life in the Ottawa/Gatineau area.

He began his career with successively more senior roles at the YMCA of Montreal. His first position as President & CEO was with the YMCA of Hamilton/Burlington from 1993 – 2002. He served in the same capacity at the YMCA of Greater Toronto (2003 – 2009) and YMCA Canada (2010 – 2015). In each of these roles, Scott provided leadership focused on impact, relevance, and sustainability during periods of rapid change and growth.

After retiring from the YMCA at the end of 2015, Scott became the first full-time President & CEO of the Rideau Hall Foundation, working closely with His Excellency David Johnston, Canada’s 28th Governor General. Scott provided executive leadership to this new national Foundation as it moved from start-up to scale-up to its current status as one of the most important national charitable foundations in Canada.

Scott holds a B.A. (Sociology) with Great Distinction from McGill University; a Master of Management (McGill University); Advanced Management Program (Harvard Business School); and Certified Corporate Director (The Director’s College, McMaster University).

Since retirement, Scott has devoted his time to wildlife photography for which he has received recognition by both Nature Canada and the Canadian Wildlife Federation. Since 2022, Scott and his son Trevor, who is also a wildlife photographer, have offered an annual online wildlife photography presentation in support of Trans Canada Trail. They attract hundreds of viewers each year and have raised nearly $15,000 for the cause.

In addition to this passion, Scott spends time with his grandsons who also live in the Ottawa area. He also pursues a wide range of interests including running (he ran his 21st lifetime marathon in 2023), cross-country skiing, cycling, and hiking. He has continued his lifelong education through courses at Carleton University as well as extensive reading and frequent travel opportunities with Linda, his wife and best friend for 49 years.

Scott has offered his services as a volunteer to many organizations and individuals since retiring from professional life. He is now looking forward to sharing his experience and supporting executive leaders in the charitable and not-for-profit sector as an Executive-in-Residence at Capacity Canada.

Sandra Hanmer

Sandra Hanmer

Executive in Residence

[email protected]
Office: 866-317-1992 x17
Mobile: 519-574-0061
Social: LinkedIn

Biography

Mentoring Skills:
Governance organization and structure, leadership development, scaling non-profits, recruitment and retention, negotiations, collaboration and partnerships, policy, government relations

Erika Hornsey

Erika Hornsey

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Erika

Based in Houston, Texas, Erika is an experienced community engagement practitioner with skills in strategic planning, board development, and partnership building. Erika has held executive leadership positions in nonprofit organizations and has experience in corporate community investment. Erika’s work has been most influenced by her time on the steering committee of the Social Prosperity Project, a five-year project to build resilience in Fort McMurray’s social profit sector to increase its capacity to address complex social problems and enhance quality of life in the region.

Erika holds a bachelor’s degree in Arts & Contemporary Studies from Ryerson University, minoring in Nonprofit Management and Equity and Diversity Studies. Erika holds certificates in Volunteer Management, Fund Development and is currently enrolled in Northwestern University’s Nonprofit Leadership program.

Marion Thomson Howell

Marion Thomson Howell

Designer, Capacity by Design

[email protected]
Mobile: 226-220-0320
Social: LinkedIn

Biography

Mentoring Skills:
Board governance; working with groups on presentations, both development and delivery

About Marion

Marion Thomson Howell is an entrepreneur and active community contributor. After 33 years as President of ShaughnessyHowell Inc., an award-winning provider of learning and leadership development solutions, Marion now spends her semi-retirement years working with board directors in the not-for-profit sector helping them to advance the mission of their organizations and put practices in place to ensure they are effective stewards of their organizations’ resources.

Marion is the Past Chair of the Board of Trustees for St. Mary’s. Marion is also a founding director for A Better Tent City Waterloo Region, an organization that provides safe shelter and support for those who are experiencing homelessness.

Prior to coming to St. Mary’s, Marion served on the Board of St. Jerome’s University was elected as a trustee for the Waterloo Catholic District School Board in both the 2003 and 2006 elections.

Colleen James

Colleen James

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Colleen

Colleen James was elected to Regional Council in October 2022, representing City of Kitchener residents. Colleen’s professional career includes more than 15 years of experience in municipal government at both the city and regional levels. As the founder Divonify Incorporated, Colleen is a leading consultant on equity and inclusion. Locally, nationally, and internationally, Colleen partners with a wide range of public, private, and not-for-profit organizations and businesses that are committed to change. Colleen’s values are central to her work as a leader. These values determine her approach to making decisions as a Councillor on behalf of the community. These values include building trusted relationships; having equity-informed community discussions; listening and collaborating; empowering and amplifying; taking meaningful action and being accountable.

Colleen graduated from the University of Toronto with an Honours B.A. in history, political science, and Caribbean studies. She holds a master’s degree in leadership, higher, and adult education from U of T’s Ontario Institute for Studies in Education (OISE). In 2020, the Canada International Black Women Event named Colleen one of the Top 100 Black Women to Watch. In 2021, she was named one of the Top 25 Diversity Equity and Inclusion (DEI) Persons of the Year by the Canadian Multicultural Group. In 2024 Colleen was awarded the Public Service Excellence Award by Women of Dignity International.

Colleen is a graduate of Leadership Waterloo Region and has served on several local boards and committees, including the Kitchener Public Library (2020-2022), and KW Oktoberfest (2020-2023). She is also involved in many collaborative community projects, including the Caribbean Canadian Association of Waterloo Region, where she established the James STEM scholarship.

Andrew Jardine

Andrew Jardine

Designer, Capacity by Design

[email protected]
Social: LinkedIn

Biography
About Andrew

Andrew Jardine is the Corporate Secretary of the Board of Directors of King’s University College in London, Ontario. To: Andrew is Chief Financial Officer of the Roman Catholic Diocese of London. He was formerly Secretary to the Board of Directors and Executive Assistant to the Principal at King’s University College.

Bob King

Bob King

Executive in Residence

[email protected]
Office: 866-317-1992 x14
Mobile: 226-929-9336
Social: LinkedIn

Biography

Mentoring Skills:
Business planning, project management and financial planning

Jennifer King

Jennifer King

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Jennifer

Jennifer is a social impact leader with more than 20 years of programmatic leadership experience in Canada, South Asia, Nicaragua, and Africa. She has managed complex initiatives in public, private, philanthropic and community sectors and has advised networks, senior leaders, funds, entrepreneurs, and SMEs on growth that generates social and environmental impact. Jennifer is passionate about collaborative systems change models that meet the needs of underserved communities.

Jennifer has held executive leadership positions in several social impact organizations and has experience working with boards as both an Executive Director and as a Board Chair. She is experienced in community engagement, program design and partnership development, blended finance, evaluation and storytelling, and gender equality and social inclusion. Jennifer is a published photographer and has worked as a freelance writer and marketing and communications professional.

Kelly Laurila

Kelly Laurila

Executive in Residence

[email protected]
Office: 886-317-1992 x11
Social: LinkedIn

Biography
About Kelly

Greetings. I come to you with having worked with Indigenous peoples in my community for close to 30 years, being a board member and president of an Indigenous housing board for 11 years, current board (circle) Chair with a grassroots Indigenous group providing wraparound permanency to Indigenous youth aging out of the child welfare system, board member of Family & Children Services in Waterloo Region, and about 12 years of teaching at post-secondary institutions primarily in Indigenous-centered social work courses.

I identify as an Indigenous Sami woman, partner to an Anishinaabe man and firekeeper, long-time songcarrier in the community and in a federal penitentiary, carrier of Indigenous knowledges and experiences, social worker and educator. I have a PhD in Philosophy where my social work focus pertained to understanding the ethics needed for engagement between Indigenous women and girls and the police. I am knowledgeable and skilled with facilitating discussions about: equity and belonging; Truth & Reconciliation process; colonization/decolonization and social injustices/justice; social work values, ethics, and practice; both at the community and post-secondary education levels. I consider myself to walk my life with kindness and integrity. Living an ethical life is what enables me to keep moving towards balance.

Much of my life and work focus has been about creating ways to live in harmony with all my relations. This Indigenous philosophy has grounded and facilitated the advocacy and justice work I do with the courses I facilitate and the committee/board work I do.

Don McDermott

Don McDermott

Executive in Residence

[email protected]
Office: 866-317-1992 x22
Mobile: 519-766-5469
Social: LinkedIn

Biography

Mentoring Skills:
Healthcare management and governance, religious governance, small to medium sized not-for-profit governance and strategic planning, certified life and executive coach (CCF), management and board leadership, mediation certificate, indigenous cultural competency training cycle 1, Adverse Child Event trained (ACE)

About Don

Don McDermott has over 40 years of leadership experience in the Ontario health and social services sectors. He is the former CEO of a number of health care organizations with responsibility for acute and long term care services, addictions and mental health, community rehab and social work programs. Don has supported or served on more than twenty not-for-profit and charity boards. As a consultant, using many examples from his experience, he works with organizations’ boards and leaders to clarify their missions, identify their values and vision, and achieve their goals through board education, facilitated strategic planning retreats, and various board and CEO mentoring processes.

Don is Executive-in-Residence with Capacity Canada and is a past chair for the Guelph Community Health Centre.

Don is a certified Life and Executive Coach, has obtained certification in Interest Based Mediation and has taken Indigenous Cultural Safety training with SAN’YAS and the Provincial Health Services Authority, B.C.

Don and his wife Joan are principal consultants with BoardSupport.ca.

Ian McDonald

Ian McDonald

Executive in Residence

[email protected]
Office: 866-317-1992 x9
Social: LinkedIn

Biography
About Ian

Ian McDonald (he/him) is a recognized expert in business and product strategy, marketing, partnerships, and emerging industries. He has extensive international experience developing emerging markets, commercializing products and services, and scaling business operations globally.

Formerly Chief Customer Officer at Communitech, a globally recognized innovation hub, Ian led advisory services for startups, scale-ups, and Fortune 500 organizations. Ian’s senior leadership experience includes strategic growth, change, and innovation roles at world-class companies including TD Bank Group, InFlight, Aeryon Labs, and BlackBerry.

Ian holds a Master of Business Administration and is a Chartered Professional Accountant. His recent executive education includes Modern Board Governance, Change Leadership, Coaching for Performance, and Organizational Leadership in Equity, Diversity & Inclusion.

As an active community member, Ian is a Board Member of Habitat for Humanity Waterloo Region and supports community organizations focused on food security, housing, education, employment, newcomer assistance, and other family services.

Heather McKaig

Heather McKaig

Public Relations Assistant

[email protected]
Social: LinkedIn

Biography
About Heather

Heather is passionate about building strong relationships and she loves using clear, thoughtful communication to support business goals.
Curious by nature, Heather enjoys digging into research to shape meaningful campaigns. She is organized, self-motivated, and thrives in collaborative environments.

Heather holds a Bachelor’s degree in Public Relations at Conestoga College, and is pursuing her Master’s degree in Public Relations at Mount St Vincent University beginning September 2025.

Outside of work, she loves to travel and spend quality time with her family.

Joanne McKiernan

Joanne McKiernan

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Joanne

Joanne McKiernan is driven by the brave decision her grandparents made to leave war, poverty and persecution in search of a better tomorrow in Canada. Her family legacy of hope and hardship has translated into a 15+ year career in building programs that enable personal development, generate positive health outcomes, and create supports for new Canadians as they come to call Toronto home.

As Executive Director of Canada’s largest volunteer centre, she is proud to lead a dynamic, millennial-driven team enabling volunteerism through education, position matching and capacity-building initiatives. Each year, Volunteer Toronto engages 500,000 prospective volunteers and over 650 non-profit organizations. This experience builds upon a decade of public engagement in organ and tissue donation, where she leveraged partnerships and volunteer-driven activities to double the size of Ontario’s provincial registry – an increase of nearly 2 million individual registrations.

When Joanne’s not in the (virtual) office, she can be found on a volleyball court, enjoying time with her young family in Wellington County or serving her community as President of the Board of Directors of Community Development Halton, an agency that build community capacity through social planning and volunteer engagement.

Jim Miller

Jim Miller

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Jim

Jim Miller is the Principal of Connect Public Affairs and the Founder and CEO of Your Brain Is Not Full.

Connect Public Affairs provides strategic competitive intelligence to business, industry associations and not-for-profit organizations to help them with their public affairs challenges.

Your Brain Is Not Full is dedicated to building a community of individuals and organizations advocating for the development of a continuous learning mindset.

For more than 20 years, he served as a strategic advisor to numerous cabinet ministers at the federal and provincial levels of government in Canada.

He has a Bachelor of Arts in Political Science, a Master of Arts in Public Policy from the University of Guelph, and a Master of Information Studies from the University of Toronto. He has recently completed coursework towards a PhD in Information Studies at McGill University.

Jim was appointed as a Fellow of the Council of Competitive Intelligence Fellows in 2023 and currently serves as the President of the Association of Independent Information Professionals.

Matt Miller

Matt Miller

Executive in Residence

[email protected]
Office: 866-317-1992 x6
Mobile: 226-749-3893
Social: LinkedIn

Biography

Design Skills:
Graphic Design for both print and digital materials.

Close to 50 years of professional experience.

Mentoring Skills:
Branding, career coaching in graphic design or advising as a creative, portfolio review

Mike Morrice

Mike Morrice

Executive in Residence

LinkedIn

Biography
About Mike

Elected as the first-ever Green MP in Ontario, Mike Morrice served as the Member of Parliament for Kitchener Centre from 2021 to 2025, using his platform to amplify his community’s concerns. This includes his advocacy and progress made in ending legislated poverty for people with disabilities, urgent action to address the climate crisis, and addressing the housing affordability crisis.

While serving as MP, Mike worked to address wealth inequality through dedicated advocacy for the Canada Disability Benefit and interim Disability Emergency Response Benefit, to improve housing affordability through his Private Members Motion 170 – pushing to ensure affordable housing funding actually results in homes folks can afford – and Private Members Motion 71, calling to end tax exemptions enjoyed by corporate investors. He has advocated for election reform, calling for a citizens’ assembly on election reform through his Private Members Motion 76 and his subsequent work with former MP Lisa Marie Barron. To address the concurrent climate and affordability crises, Mike put forth Private Members Motion 92, calling to place a windfall tax on the excess profits of fossil fuel companies, allocating the resulting funds towards proven climate solutions and measures to increase affordability for Canadians.

Prior to his election, Mike founded Sustainable Waterloo Region, co-created Climate Action Waterloo Region, piloted Canada’s first Green Economy Hub, and founded Green Economy Canada to share this work across the country.

Hugh Munro

Hugh Munro

Designer, Capacity by Design

[email protected]
Office: 866-317-1992 x16
Mobile: 519-574-1312
Social: LinkedIn

Biography

Mentoring Skills:
Strategy formulation, marketing, collaboration and design thinking

About Hugh

Hugh Munro is currently a design-thinking consultant in Capacity Canada’s Capacity by Design Program. He also continues to teach and consult in the areas of Marketing & Strategy for organizations in both the public and private sectors. Hugh also serves as Marketing Director on the Board for the Kitchener Blues Festival.

Previously Dr. Munro had a long academic career with Wilfrid Laurier University in Waterloo, Ontario where he was a Professor in the Marketing Area. As a Professor he taught courses in the areas of Marketing and International Business in Laurier’s graduate and undergraduate programs and also guest taught abroad at a number of universities. His research interests include the commercialization of innovative products and the internationalization of small and medium-sized businesses. While at Laurier he also served in a number of leadership roles including MBA Director, Associate Dean of Business, and Director of the Laurier Trade Development Centre. Hugh received his Ph.D. and HBA degrees from the University of Western Ontario.

Julie Newman

Julie Newman

Executive in Residence

[email protected]
Office: 866-317-1992 x31

Biography
About Julie

Founder and Principal at Willow Hall HR, Julie Newman, M.Sc., CHRL, CRM is a Certified Human Resources Leader with over 15 years of HR experience. Formerly a senior leader at Camino Mental Health + Wellbeing, Julie specializes in creating inclusive and psychologically safe workplaces. With a background in Kinesiology and Medical Science, she offers unique insights into organizational culture, performance management, and employee relations. Julie is dedicated to creating innovative HR solutions that align with organizational strategies and resource constraints. As part-time faculty at Conestoga College, she mentors future HR professionals and is actively involved in supporting immigrant talent through Waterloo Region’s Workplace Immigrant Network.

Lori Payne

Lori Payne

Executive in Residence

[email protected]
Mobile: 226-220-4645
Social: LinkedIn

Biography

Mentoring Skills:
Change management (PROSCI certified)/proactive stakeholder engagement planning; lean management; organization development; human synergistics certified on high performance culture work (OCI/LSI); talent management; program design/project management; facilitation of large and small group – certified in social styles

Susan Radwan

Susan Radwan

Management Consultant

[email protected]
Mobile: 517-256-4789
Social: LinkedIn

Biography

Mentoring Skills:
Governance, association management, strategic planning

About Susan

Susan S. Radwan, CAE, SMP, ARM, is a governance and leadership consulting firm with an international reach, based in Grand Ledge, Michigan. She established the firm in 1996 and remains the sole proprietor.

Radwan holds international recognition for her role with Capacity Canada as the author and facilitator of the Modern Board Series, her board work in Policy Governance®, co-authorship of *Governing by Principles, An Approach to Unleash the Power of Policy Governance*, and as a volunteer leader with the International Association of Strategy Professionals (IASP). Following her role as Board Chair, she currently chairs the Certification Commission for the IASP.

Radwan is a well known management consultant in the US association community for her involvement with the Certification Preparation Program sponsored by MSAE. She also holds national notoriety for her role as Executive Editor of the textbook for association management, titled *Professional Practices in Association Management*.

Radwan holds certification in association management (CAE), awarded by the American Society of Association Executives and strategy planning (SMP), awarded by the IASP. She also has achieved credentials in governance systems, risk management, systems thinking, certification, Spiral Dynamics, and behavior analysis.

Lyn Royce

Lyn Royce

Executive in Residence

[email protected]
Mobile: 905-937-8349
Social: LinkedIn

Biography

Mentoring Skills:
Budget preparation / grants / fundraising; writing / editing / reporting; public speaking / training via non-traditional methods (e.g.: forum theatre) heritage, arts and culture specialization

Manoj Saxena

Manoj Saxena

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Manoj

Dr. Manoj Saxena is an international bio-pharmaceutical industry expert with senior executive leadership positions in Canada, Europe and Asia-Pacific. He is currently a consultant advising various commercial and not-for-profit organizations on market access and affordability frameworks and development of sustainable patient access strategies. Over the last thirty years he has acquired expertise in market access, government relations and pharmaceutical drug registration. He has developed excellent relationships with worldwide health technology assessment and payor bodies, reimbursement and regulatory agencies, that were honed through trustful stakeholder partnerships.

He hopes to support Capacity Canada’s clients with strategic planning, stakeholder engagement, leadership goals and organizational design. He brings a passion for organizational optimization, people development and a commitment to diversity, equity, inclusion to create high-performing teams. In his work with Capacity Canada, he is committed to driving societal change through individual mentoring, change management coaching and working on projects with social business organizations.

Claudia Sighomnou

Claudia Sighomnou

Executive in Residence

[email protected]
Social: LinkedIn

Biography
Claudia en bref

Claudia Sighomnou est une leader dynamique possédant près de vingt ans d’expérience dans les secteurs sans but lucratif, gouvernemental et privé. Elle se distingue par sa capacité éprouvée à concevoir et à mettre en œuvre des initiatives stratégiques favorisant la croissance, le renforcement des capacités et la création de liens significatifs entre les professionnels du milieu corporatif et les organismes à but non lucratif. Grâce à son expertise en gouvernance, en développement professionnel et en mobilisation des parties prenantes, Claudia a dirigé des programmes transformateurs ayant généré des résultats concrets.

Parmi les faits saillants de sa carrière, Claudia a dirigé des programmes de formation à grande échelle, supervisé des initiatives nationales en matière d’éducation aux droits de la personne et participé à des projets humanitaires internationaux. Reconnue pour sa vision stratégique et son excellence opérationnelle, Claudia est profondément engagée à soutenir les individus et les organisations dans la réalisation de leur plein potentiel.

Claudia s’épanouit dans des environnements collaboratifs et axés sur la mission et se passionne pour créer des liens entre les entreprises et les organismes à but non lucratif pour créer une gouvernance inclusive et percutante. Son dévouement à favoriser la collaboration et à responsabiliser les leaders l’a positionnée comme une conseillère de confiance et une défenseure du changement positif au sein du secteur sans but lucratif.

Karen Spencer

Karen Spencer

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Karen

I am pleased to be part of the Capacity Canada team. I am a not-for-profit leader with 30 years of progressive management experience, including seven years as the Executive Director of Family and Children’s Services of the Waterloo Region and Family and Children’s Services Foundation. My formal education includes a Bachelor of Arts degree in Social Development Studies, a Master of Arts Degree in Social Work, certificates in Public Sector Leadership (Rotman School of Business) and Lean Six Sigma (Schulich School of Business). I am committed to child and parent well-being, social justice and doing my part to end racism and discrimination. I am currently the Board Chair for the Renison University College and an active member of the Kitchener-Westmount Rotary Club and International Women’s Forum.

Stephen Swatridge

Stephen Swatridge

Executive in Residence

[email protected]
Office: 866-317-1992 x12
Mobile: 226-338-4472
Social: LinkedIn

Biography

Mentoring Skills:
Aligning strategy, governance and leadership

Bryan Webber

Bryan Webber

Executive in Residence

[email protected]

Biography

Mentoring Skills:
Fundraising, relationship development, government and private sector partnerships

About Bryan

Bryan is a relationship development professional with experience in the private and charitable sectors. His career has been focused on building long-term relationships that meet the interests and strategic priorities of his employer and its clients.

After 20 years as a sales professional in the private sector, Bryan shifted to the charitable sector in 2002, to “do more than earn a living” as a fundraising professional at the YMCA.

He enjoys helping organizations build high-impact visions, and the donor relationships, and partnerships with government and the private sector to support them.

Bryan is a graduate of Toronto Metropolitan University and an MBA from the Schulich School of Business at York University. He is semi-retired and thoroughly enjoying his new role as a grandfather.

Paul Wilton

Paul Wilton

Executive in Residence

[email protected]
Social: LinkedIn

Biography
About Paul

Paul is a PhD student studying Higher Education at the University of Toronto. He has a Masters of Public Administration from the University of Western Ontario. Paul has served on several local and national boards including as President of the Canadian Hemophilia Society, President of Hemophilia Ontario, Vice-Chair of the Canadian Organization for Rare Disorders, Secretary of the Urban League of London, and as a director at King’s University College. Paul is a lecturer in the Management and Organizational Studies program at King’s teaching Corporate Governance and serves as King’s University Secretary. Paul co-hosts a podcast, The Governance Guys, where experts in the field join to share lessons to help citizens make positive contributions to their communities through board service.